Please read this before you use our online store.

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms. By placing an order through this website, you warrant that you are legally capable of entering into binding contracts and you are at least 18 years old.

Website access

It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

This website may be used for your own private purposes and in accordance with these terms and conditions.

We are the owner or licensee of all intellectual property rights on our site, and the materials published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. If, however, you’d like to print or download any images or extracts from our pages for your personal reference that’s ok with us. Just make sure that if and when you use or refer to it you credit us as the authors and photographers as is only fair. It helps to spread the word and keep us doing the one thing we do best.

None of the materials or part of the materials on our site can be used for commercial purposes without us providing written permission.

Website uptime

All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

Where possible we always try to give advance warning of maintenance issues that may result in website downtime, but we shall not be obliged to provide such notice.

Visitor provided material

Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website, you do so at your own risk.

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

By linking to this website in breach of these terms and conditions, you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

Whilst we do our best to make sure that the information on this website is up to date and accurate at all times, we do not guarantee that all material is accurate and, or up to date.

All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

We do not accept liability for any loss or damage that you suffer as a result of using this website. Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Your order

Every order that you place with us will be subject to acceptance in accordance with these Terms and Conditions. When purchasing online the final details of your order will be set out on the “CHECKOUT” page prior to proceeding to the “PAYMENT” page. Once your debit or credit card payment has been authorised then we’ll send you an e-mail confirming receipt of your order and containing an order number and details of what it is that you’ve ordered. This e-mail is not an order confirmation or order acceptance from THIRTY SQUARE. We reserve the right to cancel any order and/or refuse access to the website. If there are any errors in your order, then it is your responsibility to inform us immediately.

Our store is hosted on Squarespace.com. When ordering through our website payment will take place through Paypal or Stripe. Paypal is an off-site gateway. You therefore accept Paypal Terms and Conditions, which can be found on www.paypal.com.

Stripe exceeds the most stringent industry standards for security. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. If you believe you've discovered a bug in Stripe's security, please get in touch at security@stripe.com (optionally using Stripes PGP key). Stripe will respond as quickly as possible to your report. Stripe request that you not publicly disclose the issue until it has been addressed by Stripe. Further information can be found at www.stripe.com

If we are unable to supply the product that you have ordered, we will contact you at the earliest possible time by telephone and/or e-mail to offer you either a full refund or a substitute product. If we do not receive a response from you within 7 days of our first attempt to contact you, we will refund the total amount we deducted from your debit or credit card.

Product guarantee

Our products are hand crafted products. We do try to ensure the pictures of the goods on our website are accurate. However, there may be slight variations in colour and texture between the pictures and the goods themselves. We guarantee that they perform as intended by their design, but not against breakage or damage, however caused, because the circumstances under which you use them are out of our control.

We want you to have the best experience with our products and will make every effort to help you if your item has a defect. We may be able to offer a replacement, entirely at our discretion. You will need to return your defective item, together with the receipt or invoice from us. This service does not cover any damage caused by misuse or neglect, accidents, abrasion, exposure to extreme temperatures, solvent, acids or normal wear and tear through intended use.

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

No waiver by us of any breach of the Contract by You, is considered as a waiver of any subsequent breach of the same or any other provision.

Amendments

We reserve the right to make changes to these Sale Terms at any time. You will be subject to the Sale Terms in force at the time you place your order with us.

Made it all the way through? Well done! We’re sorry that it’s so wordy and legal but it’s just the way that things have to be these days. Now let’s make s**t happen!